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The Ladder of Inference: Climbing Towards a Better Understanding
We often make these decisions with incomplete knowledge. However, we make these judgments based on our biases and assumptions, even if we are not conscious of them. One tool that can help us navigate this cognitive minefield is the Ladder of Inference. Chris Argyris, business theorist, developed the Ladder of Inference to explain how we…
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11 Unsaid Rules of Workplace Etiquette
Many adults spend a significant amount of their lives in the workplace, either remotely or in person. One common reason that people leave the workplace is because of an environment that is unpleasant due to poor etiquette. Cultivating a positive workplace can increase employee loyalty and retention and overall well-being. There are certain unspoken etiquette…
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Overcome Confirmation Bias in Six Different Ways
Confirmation bias is the human tendency to look for and interpret information in a way that confirms our preexisting beliefs and assumptions. We look for evidence that supports what we already believe, while ignoring or dismissing information that contradicts our beliefs. This is problematic because it leads to flawed decision-making, distorted perceptions of reality, and…
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Asking for Help
Too often we approach life as a Lone Ranger, expecting ourselves to conquer all the challenges and problems on our own. Maybe it is pride, valuing self-reliance, or simply embarrassment, but asking for help is difficult for many. We miss out on the knowledge, wisdom, and experience of others if we only rely on ourselves.…
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Mastering Empathy
Empathy is the ability to put yourself in someone else’s shoes and understand their perspective. It is sharing an experience and knowing what it feels like to be in the same situation as another person. It may involve your own past experience that allows you to understand, or it may be a powerful use of…
